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How The Best Managers Can Be More Persuasive With Their Team
Baby boomers, generation X and millennials are an all new breed of employees that no longer want to listen to a boss blindly and follow instructions to a tee. This is why one of the most important...
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The Cold Hard Truths About What It’s REALLY Like To Be A Manager
Being a manager does come with certain perks, such as having the respect of your employees, a higher salary and more freedom. While these seem like great advantages to a regular employee, what many...
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How To Set Objectives That Won’t Be Forgotten After Two Weeks
If you’ve come across this article, you already know the importance of setting objectives for yourself and your team. However, if you’re like most people, you are aware that most goals you set are...
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How To Deal With Colleagues That Are Resistant To Change
Mergers, acquisitions, franchising, new software implementation, a new marketing strategy… these are all common happenings in today’s business world that require change to occur in the organisation....
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What Is The GROW Coaching Model? (And How Can Managers Use It Effectively?)
Managers are many things – they are employees, employers, supervisors, teammates and coaches. They answer to their superiors, partners and clients, but most of all, they are responsible for the...
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4 Essential People Skills You Need For A Successful Career
Have you ever heard the phrase, “it’s all about who you know?” Although nepotism is not the only thing that can get you a job, the way you interact with others and your ability to build relationships...
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5 Things Your Manager Won’t Say To Your Face
Do you ever wonder why your boss just doesn’t seem to like you that much? Or do they treat other colleagues much better than you? If your boss has never directly criticised you in any way but you can...
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What Type Of Manager Are You?
There are many types of people—extroverts, introverts, outgoing, shy, motivated, lazy and so on. Every one of us has different personalities, goals, dreams and beliefs. As such, different types of...
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3 Don’ts When Dealing With A Customer Complaint
As a customer service manager, it is not a question of whether you will have to deal with customer complaints, but how you will deal with them. Although you should treat each complaint individually,...
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4 Things Great HR Managers Do Daily
HR managers have a wide array of responsibilities, but they ultimately upkeep the corporate culture, work directly with employees and put out fires. While every company creates an individual job...
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